At Vinayak Crafts, we strive to provide a seamless shopping experience for our customers. Please take a moment to familiarize yourself with our cancellation and return policy.
1. Order Cancellation:
- Before Shipping: You may cancel your order at any time before it has been shipped. To cancel an order, please contact our customer support team at [support@vinayakcrafts.com] with your order details. Once the cancellation is confirmed, we will initiate a full refund.
- After Shipping: Unfortunately, we cannot accommodate cancellations for orders that have already been shipped. Once your order is in transit, it is on its way to you, and we are unable to intercept or cancel it.
2. Return Policy:
We encourage customers to carefully review their orders before confirming a purchase. In the event of any concerns or issues with your order, please contact our customer support team, and we will do our best to assist you. If you receved any wrogng or damage product you can return and get refund within 7 business days.
3. Defective or Damaged Items:
If you receive a defective or damaged item, please contact us within 3 days of receiving the product. We may request supporting documentation, such as photographs, to assess the issue. Upon confirmation of the defect or damage, we will work with you to find a satisfactory resolution. Once we receve the product you will get the refund within 7 business days.
4. Refund Policy:
If we can fulfill the order you will ger the return within 7 bhusiness days.
5. Contact Us:
If you have any questions or need assistance regarding order cancellations, returns, or exchanges, please reach out to our customer support team at support@vinayakcrafts.com. We are here to help and ensure that your experience with Vinayak Crafts is positive and satisfying.
Thank you for choosing Vinayak Crafts. We appreciate your understanding of our cancellation and return policy as we continuously strive to provide you with high-quality products and excellent service.